About enterprise partnerships with shared accountability
Anatomy of an enterprise partnership
We engage our community of experts — in education, design, strategy, planning, research, data and analytics — to help deliver near-term results and lasting transformation. All this is delivered within a business model that retains broad flexibility and choice for the provider with the benefits of a predictable, long-term payment structure. We offer a variety of business models and organizational structures to support specific health system goals. They range from modality-specific Managed Equipment Services (MES) agreements to the more comprehensive, innovation-focused Enterprise Partnerships and consortium models, such as Public-private Partnerships (PPP or P3) and Design/Build/Manage/Finance (DBFM). Options are highly customizable, based on the needs of the health system.
An enterprise partnership engagement with Philips is a comprehensive, end-to-end service solution, enabled by specific business models and aligned to the strategic initiatives and operational objectives of our customer. Within this collaborative framework, we work side by side with our partner institutions over the long term to help them manage complexity, reduce costs, mitigate risk and advance innovation.
Learn more about our enterprise partnership framework.
A proven partnership framework
Business framework The flexible, predictable, sustainable business models that makes it possible, such as Managed Services or pay-per-use arrangements, seasonally adjusted payment structures, and consortium models.
Core competencies The technology management services and operational expertise that inform technology strategy, guide on-site execution and deliver continual performance improvement.
Operating model The ‘share-everything’ organizing structure that guides the way we work, from executive-level cooperation to shared working groups and project teams.
Enabling resources Philips’ vast ecosystem of technology solutions, clinical innovation resources, and service capabilities that power clinical excellence and help transform care delivery.
Transformation isn't a destination.
It's a journey.
Business framework
Predictability you can lean on and leap from. The reality of balancing competing priorities shouldn’t be a reason to put transformation on hold; it should be a reason to accelerate it. A strategic path, flexible business model and predictable financial model can bring you into current state while you get ready to leap ahead.
Scope of engagement The scope of each partnership can include a wide range of services and support to transfer non-core functional activities and risk away from the hospital, including technology, services, operations, innovation and financing. Programs can be easily scaled to manage multi-vendor technology in specific service lines or across the care delivery system.
Financial structure Investments and lifecycle costs can be consolidated into a structured payment for stable, predictable capital planning, operating expenditures and cash flows.
Risk mitigation We offer performance- and risk-based incentive structures tied to clinical, operational and financial outcomes to promote shared risk and mutual accountability.
Length of term Enterprise partnerships typically range from 8- to 15-year terms, leveraging a flexible, comprehensive technology-as-a-service model that can provide increased visibility and operational flexibility to management.
At the most fundamental level, with the Philips alliance there are no surprises—we know what we’re getting, and we are controlling the factors that can upend our stability.”
— Tad Gomez, RPh
Vice President, Professional Services, Augusta University Health System
Operating model
There is power in a shared vision. If you ground that power in an organizing structure that promotes collaboration and accountability and then share it across multidisciplinary teams, you can build a mutual trust and performance culture that ensures the way you work is as dynamic and sustainable as the results you deliver. That’s the way we operate.
Dedicated on-site staff
Embedded resources are dedicated to improving the performance and care delivery of your organization, and are staffed by professionals from a range of disciplines and functions, including technology, services, operations, program management, finance and innovation.
Integrated governance
Through an integrated governance and operating structure, we strive for continued alignment across the scope of the partnership. Formal oversight from senior leaders from both Philips and the hospital ensures both parties are performing according to the goals and terms of the agreement.
Shared accountability
Our operating model establishes joint responsibility for planning specifications, selection, procurement, upgrading, replacement, and staff training for all equipment in scope. We can expand our operational competencies to include systems integration, clinical consulting, facilities design and planning and advanced education to achieve increased efficiencies.
Together, we are working to keep the Hudson Valley healthy through a model that supports innovation and transformation in a value-driven environment.”
— Michael D. Israel
President and CEO, WMCHealth
Core competencies
Unlock the value of your technology investment. Leading managed services and processes infused with innovation, informed by deep clinical insights and aligned with the right blend of experience. It’s a mix of optimized clinical, technology and operational services; and an opportunity to realize the true value of flexible, integrated, future-proof technology management and resource deployment.
Planning, program and operations management Our enterprise approach to technology management looks for opportunities to improve capital acquisition practices, asset utilization, staff proficiency, workflow efficiency and patient throughput. Working with you, we develop flexible technology management plans that support your goals with the right technology and training in the right place at the right time.
Technology and equipment services Our technology service offerings are focused on promoting clinical excellence, lowering your total cost of ownership and protecting you from technology obsolescence. They include Managed Equipment Services (MES); Multi-vendor Service (MVS); fleet and inventory management; integration services; radiology practice management; facilities design; and turnkey services.
Clinical services Our clinical and process consultants use best practices for data capture and advanced analytics to identify and quickly implement improvements in care delivery. Our staff works with yours to identify opportunities to standardize and improve care, then implement programs and safeguards to make it stick. From alarm management to care coordination and population management, we support your transformation to sustainable, value-based healthcare across the health continuum.
The new Mackenzie Vaughan Hospital has the potential to transform the lives of residents in need of quality care. We chose Philips not only for their products, but for their expertise and solutions.”
— Altaf Stationwala, President and CEO, Mackenzie Health
Enabling resources
Connecting care, from hospital to home. Our products and services support nearly every major clinical service area. With a clinical scope unique among medical technology providers, Philips has the ability to deploy advanced technology, coupled with deep clinical and consumer insights, to deliver integrated solutions that improve people’s health across the health continuum, from healthy living and prevention to diagnosis, treatment and home care.
Products Industry-leading solutions for high-quality care across the care continuum.
Services Experience and expertise to support your technology and transformation needs at every level.
Technology Data, analytics, integration and research capabilities for more connected care and continuous health.
Learn more about enterprise partnerships
See enterprise partnerships in action
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Enterprise Partner Portfolio
Discover the Philips enterprise partner portfolio and see insights from a vision of a community working together to drive healthcare forward.
